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Despite the many challenges brought forth in 2020, interest in using 它学习 (存L) resources continued to grow. 事实上, 存L surpassed 1 million web page views for the first time and saw web page views grow by almost 200,从2019年起，将有000人.
存L offers a growing library of more than 4,500 documentation and learning assets on its 学习中心, which are available to all 存 clients at no charge (Customized learning programs can be tailored specifically to client’s requests for a fee upon request.). The information is presented largely so clients can learn at their own pace, including new user toolkits; step-by-step “how-to” resources; detailed product documentation; and simulations that walk users through highly complex transactions to completion. Industry and product webinars led by experts are also offered for new accounts and to support the release of new products and product enhancements.
Other significant milestones for 存L in 2020 include:
- The addition of 10,000 more registered users to a total of more than 50,000 worldwide. Registering and logging into the 存 学习中心 is important because it gives clients access to the full set of helpful resources offered.
- The 存L team added or updated 1,550 resources on the site; a mixture of documents, 网络文章, videos and self-paced e-learning courses all aimed at helping clients optimize their use of our products and services.
“Our annual 学习中心 satisfaction survey revealed that 86% of respondents would recommend the platform to a colleague, which is a fairly high score for a website. 也就是说, we are working on a major site refresh to bring improvements to navigation and a modernized user interface in 2021, to help improve the user experience further,” said Robin Choudhury, 存 Executive Director, Brand Management & 客户学习.
FOR MORE INFORMATION
For more information, visit the 存 学习中心 at www.dtcclearning.com 或电子邮件 [email protected].